LEADERSHIP & MANAGEMENT TRAINING
Our Leadership and Management Training courses provide practical skills for aspiring managers, experienced leaders and professionals seeking recognised ILM qualifications.
Whether you're taking on your first supervisory role or managing an established team, our courses cover communication, motivation, delegation and decision-making. You'll also learn practical approaches to managing people and handling workplace challenges.
With guidance from experienced trainers, you can apply what you've learned directly to your role. In addition, we offer tailored training to meet your organisation's needs.
For accredited programmes, browse our ILM Courses or visit the official ILM website.


Aspiring Managers

Middle Managers

Senior Managers
Leadership and Management Training
Aspiring Managers
Effective leadership starts with clear communication, practical management skills and the ability to motivate others. Our Leadership and Management Training courses help new supervisors and team leaders manage people, organise workloads and handle everyday workplace challenges.
You'll examine different leadership styles, team motivation, delegation and performance management. Through practical exercises, you'll also learn how to approach difficult situations, support colleagues and encourage teamwork.
Whether you're preparing for your first management position or already supervising others, these courses provide a practical foundation. As a result, you'll be better prepared to lead your team, make informed decisions and contribute to workplace performance.

Introduction to Supervision & Team Leading
Improve your ability to motivate others, communicate clearly and plan effectively. You'll also learn how to prioritise tasks and handle difficult situations as a supervisor or team leader.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: Introductory
Course Type: Leadership & Management Training
Lead Your Team Confidently
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An Introduction to Management
Explore your management style, tackle conflict and influence others. Then apply practical planning and problem-solving techniques to perform more effectively as a manager.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: Introductory
Course Type: Leadership & Management Training
Get the Best from Your Team
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Understand How to Establish an Effective Team
Create positive working relationships, communicate openly and recognise team roles. As a result, you can bring people together to form an effective team that achieves objectives.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: ILM Level 3 Equivalent
Course Type: Leadership & Management Training
Achieve Better Results
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Understanding How to Motivate to Improve Performance
Recognise what motivates people, apply practical techniques, increase employee engagement and use positive approaches to encourage better team performance.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: Introductory
Course Type: Leadership & Management Training
Drive Better Performance
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Understanding Leadership
Identify your leadership style and strengths, adapt your approach to different workplace situations and create greater trust, respect and effectiveness within your team.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: ILM Level 3 Equivalent
Course Type: Leadership & Management Training
Lead More Effectively
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Understanding Organising & Delegating in the Workplace
Organise your team effectively, delegate tasks to the right people, overcome barriers to delegation and monitor outcomes to help achieve workplace targets and objectives.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: ILM Level 3 Equivalent
Course Type: Leadership & Management Training
Get More from Your Team
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Management Communication Courses
Aspiring Managers
Clear communication helps managers establish trust, resolve problems and maintain positive working relationships. Our Management Communication Courses provide practical techniques for handling conversations, supporting colleagues and dealing with challenging workplace situations.
Throughout your training, you'll cover coaching, interviewing, conflict management and influencing skills. You'll also practise ways to deliver feedback, address disagreements and communicate effectively with different people.
By applying these techniques, you can approach difficult conversations with greater confidence. In addition, you'll be better prepared to encourage cooperation, support team members and create a more productive working environment.

Introduction to Coaching Skills in the Workplace
Use practical coaching techniques and effective feedback to motivate others, overcome performance barriers and encourage greater personal responsibility at work.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: ILM Level 3 Equivalent
Course Type: Leadership & Management Training
Help Others Perform Better
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Communication Skills for Managers
Communicate effectively, adapt your approach to others, motivate your team and handle difficult situations while maintaining positive working relationships.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: ILM Level 3 Equivalent
Course Type: Leadership & Management Training
Manage People Effectively
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Interviewing Techniques for Managers
Plan and structure interviews, ask effective questions, evaluate candidates fairly and make better-informed selection decisions using practical interviewing techniques.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: Management Development
Course Type: Leadership & Management Training
Choose the Right People
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Understanding Conflict Management in the Workplace
Identify the causes and effects of workplace conflict, use practical techniques to resolve issues and help create more positive and productive working relationships.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: ILM Level 3 Equivalent
Course Type: Leadership & Management Training
Create a Positive Workplace
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Managing Difficult Situations
Handle difficult situations, communicate clearly, manage conflict, influence others and deal with performance problems and differences of opinion.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: Management Development
Course Type: Leadership & Management Training
Achieve Positive Outcomes
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Business & Organisational Management Skills
Aspiring Managers
Managing workplace responsibilities involves more than supervising people. Our Business & Organisational Management Skills courses provide practical knowledge to help managers handle organisational challenges, support employees and respond effectively to change.
You'll examine important workplace topics, including HR responsibilities, employment law, absence management and disciplinary procedures. In addition, the training covers innovation, organisational change and practical approaches to managing workplace transitions.
Through relevant examples, you'll consider how to make fair decisions, communicate change and overcome common management challenges. These skills can help you manage responsibilities more effectively while supporting colleagues and organisational objectives.

Understanding Innovation & Change in an Organisation
Plan and manage workplace change, overcome barriers, communicate effectively and monitor progress to help innovation and change deliver successful results.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: ILM Level 3 Equivalent
Course Type: Leadership & Management Training
Turn Ideas into Action
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ILM Level 3 Leadership & Management Qualifications
Aspiring Managers
Take the next step in your management career with our ILM Level 3 Leadership & Management Qualifications. Designed for supervisors, team leaders and aspiring managers, these recognised qualifications provide practical knowledge to support effective leadership and everyday management responsibilities.
During your training, you'll examine leadership styles, communication, motivation and team performance. You'll also consider how to handle workplace challenges, manage conflict and adapt your approach to different situations.
The ILM Level 3 Award provides a focused introduction to leadership and management. Alternatively, the Certificate covers a broader range of management responsibilities, including performance management and organisational change.
By completing a recognised ILM qualification, you can demonstrate your professional commitment and support your future career progression.

ILM Level 3 Award in Leadership & Management
Enhance your communication and leadership skills, adapt your leadership style to different
situations and motivate your team to achieve shared goals.
Duration: 3 Days
Delivery: Classroom / Live on line
Level: ILM Level 3
Course Type: Leadership & Management Qualification
Motivate Your Team
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ILM Level 3 Certificate in Leadership & Management
Strengthen your leadership and communication skills, motivate your team, manage conflict and performance, and apply practical techniques to manage workplace change.
Duration: 8 Days
Delivery: Classroom / Live on line
Level: ILM Level 3
Course Type: Leadership & Management Qualification
Deliver Better Performance
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Management & Leadership Training
Middle Managers
Experienced managers need practical skills to manage people, make informed decisions and respond to changing workplace demands. Our Management & Leadership Training courses provide techniques to help you handle greater responsibilities while maintaining effective team performance.
The training covers advanced supervision, essential management skills, workplace communication and managing change. You'll also consider how to motivate colleagues, address performance issues and support employees during challenging periods.
Through practical activities, you'll examine approaches that can be applied directly to your management role. As a result, you'll be better prepared to manage difficult situations, maintain positive working relationships and contribute to organisational success.

Advanced Supervisory Skills
Refine your leadership style, delegate effectively, motivate your team, manage performance and use practical techniques to deal with difficult workplace situations.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: Advanced
Course Type: Leadership & Management Training
Achieve Better Results
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Essential Skills of Management
Sharpen your communication, leadership and influencing skills, motivate and delegate to others, coach your team and apply practical techniques to solve workplace problems.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: Management Development
Course Type: Leadership & Management Training
Effective Management
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Managing through Challenging Times
Manage your team through challenging periods, maintain performance and productivity, motivate staff, communicate effectively and achieve more with limited resources.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: Management Development
Course Type: Leadership & Management Training
Maintain Team Performance
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Managing Change
Support your team through change, manage different reactions, communicate effectively, influence others and maintain team involvement throughout periods of transition.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: ILM Level 3 Equivalent
Course Type: Leadership & Management Training
Through Change
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Communication & People Development Courses
Middle Managers
Effective people management depends on clear communication, constructive feedback and the ability to support individual development. Our Communication & People Development Courses help managers build productive working relationships and encourage better team performance.
You'll cover coaching, mentoring, workplace communication and identifying training needs. In addition, the courses examine presentations, managing remote workers and handling sensitive conversations.
Through practical exercises, you'll learn how to approach different situations, communicate expectations and support colleagues. These techniques can help you encourage collaboration, address performance challenges and create a positive working environment.

Coaching & Mentoring Skills
Use practical coaching and mentoring skills, identify learning needs, listen and question effectively, give constructive feedback and support others to achieve their potential.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: Advanced
Course Type: Leadership & Management Training
Encourage Better Performance
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Communication – Effective Communication & Networking Skills
Communicate more effectively, listen and question well, use assertive behaviour, adapt to different situations and make better use of workplace networking.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: Management Development
Course Type: Leadership & Management Training
Connect with Others
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Critical Conversations for Managers
Handle sensitive conversations, give effective feedback, manage poor performance, resolve conflict and deliver difficult messages with empathy while keeping emotions under control.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: Management Development
Course Type: Leadership & Management Training
Conversations Effectively
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Giving Briefings & Making Presentations
Plan and deliver effective presentations, communicate information clearly, respond to questions and use feedback to refine your presentation skills.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: ILM Level 3 Equivalent
Course Type: Leadership & Management Training
Make an Impact
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Identifying Training & Development Needs
Carry out skills audits, identify skills gaps and training needs, evaluate suitable training options and create an effective training and development plan.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: Management Development
Course Type: Leadership & Management Training
Plan the Right Training
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Managing Remote Workers
Manage remote workers effectively, meet legal and health and safety requirements, plan working practices and keep remote teams motivated and productive.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: ILM Level 5 Equivalent
Course Type: Leadership & Management Training
Teams Effectively
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Business & Project Management Training
Middle Managers
Successful business and project management requires effective planning, financial awareness and careful use of resources. Our Business & Project Management Training courses provide practical techniques to help managers organise activities, control budgets and deliver projects successfully.
You'll examine budgeting, financial planning, project organisation and resource management. Alongside these topics, you'll consider how to monitor costs, manage competing priorities and keep projects on schedule.
By applying these techniques, you can make better-informed decisions and manage workplace projects more effectively. Furthermore, the training can help you control expenditure, coordinate resources and contribute to your organisation's business objectives.

Budget Management
Set, manage and monitor budgets, use practical costing tools, control expenditure and apply key financial information to make better management decisions.
Duration: 1 Day
Delivery: Classroom / Live on line
Level: Intermediate
Course Type: Leadership & Management Training
Control Costs
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Managing Projects in the Organisation
Manage workplace projects effectively, use practical planning tools, work with stakeholders, control project time and costs and successfully take projects through to completion.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: ILM Level 5 Equivalent
Course Type: Leadership & Management Training
Deliver Better Results
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ILM Level 5 Leadership & Management Qualifications
Middle Managers
Progress your management career with our ILM Level 5 Leadership & Management Qualifications. Designed for practising and aspiring managers, these recognised qualifications provide practical knowledge to support leadership responsibilities, coaching and professional development.
You'll examine leadership approaches, management performance and techniques for supporting colleagues. In addition, the training covers coaching and mentoring, helping you consider how to encourage individual development and maintain positive working relationships.
Through practical assignments, you'll have opportunities to apply relevant knowledge to your professional role. As a result, you can strengthen your management practice, support others and demonstrate your commitment to continued professional development.

ILM Level 5 Award in Leadership & Management
Assess your leadership style and performance, adapt your approach, support others through coaching and mentoring, and deliver effective professional presentations.
Duration: 4 Days
Delivery: Classroom / Live on line
Level: ILM Level 5
Course Type: L&M Qualification
Leadership Skills
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ILM Level 5 Certificate in Effective Coaching & Mentoring
Apply practical coaching and mentoring techniques, plan effective sessions, support individual needs and establish credible coaching or mentoring practice.
Duration: 7 Days + Tutor Support
Delivery: Classroom / Live on line
Level: ILM Level 5
Course Type: Coaching & Mentoring Qualification
or Mentor
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Senior Leadership & High Performance
Senior Managers
Effective senior leadership requires strategic thinking, sound judgement and the ability to motivate high-performing teams. Our Senior Leadership & High Performance courses provide practical approaches to managing complex responsibilities and achieving organisational objectives.
You'll examine leadership styles, strategic decision-making and the factors that influence team performance. The training also considers how to motivate employees, manage competing priorities and encourage a positive workplace culture.
Through practical activities, you'll consider ways to apply these approaches to your leadership responsibilities. Consequently, you'll be better prepared to make informed decisions, support organisational goals and maintain effective team performance.

Assessing your own Leadership Capability & Performance
Assess your leadership style and performance, motivate your team, communicate organisational goals and use practical techniques to support and mentor others.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: ILM Level 5 Equivalent
Course Type: Leadership & Management Training
Effective Leader
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Executive Development Building a High Performance Culture
Create a high-performance culture, inspire commitment, adapt your leadership style, influence others and empower your team to achieve better results.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: Management Development
Course Type: Leadership & Management Training
Get the Best from Your Team
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Leading a High Performance Team
Motivate and engage your team, adapt your leadership style, set clear direction, manage team dynamics and deal effectively with conflict and poor performance.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: Management Development
Course Type: Leadership & Management Training
Better Performance
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Team Leadership & People Development
Senior Managers
Successful team leadership involves setting clear objectives, motivating employees and supporting individual development. Our Team Leadership & People Development courses provide practical techniques to help managers encourage teamwork and maintain strong workplace performance.
Throughout the training, you'll examine leadership approaches, employee motivation and performance management. You'll also consider how to identify individual strengths, address development needs and support colleagues through coaching and mentoring.
By applying these techniques, you can encourage greater responsibility and create opportunities for professional growth. In turn, this can help improve workplace communication, strengthen teamwork and support organisational objectives.

Developing & Leading Teams to Achieve Org. Goals & Objectives
Lead and motivate your team, delegate effectively, adapt your leadership style, evaluate team performance and keep people focused on organisational goals
Duration: 2 Days
Delivery: Classroom / Live on line
Level: ILM Level 5 Equivalent
Course Type: Leadership & Management Training
Achieve Organisational Goals
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Managing Individual Development
Assess individual performance, identify training needs, create personal development plans and use practical coaching and mentoring techniques to support others.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: ILM Level 5 Equivalent
Course Type: Leadership & Management Training
Reach Their Potential
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Organisational Leadership & Change Management
Senior Managers
Organisations need effective leadership to respond to change, maintain performance and achieve long-term objectives. Our Organisational Leadership & Change Management courses provide practical approaches to managing workplace transitions and supporting business development.
You'll examine organisational leadership, innovation, change management and the factors that influence business performance. In addition, the training considers how to communicate change, overcome resistance and support employees through periods of uncertainty.
Through practical examples, you'll consider ways to introduce new working practices and manage resources effectively. As a result, you'll be better prepared to lead organisational change, make informed decisions and support long-term business success.

Leading Innovation & Change
Assess opportunities for innovation, make effective decisions, plan organisational change, engage stakeholders and manage resources to deliver positive results.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: ILM Level 5 Equivalent
Course Type: Leadership & Management Training
Positive Change
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Managing Efficiency & Effectiveness
Set clear objectives, prioritise effectively, delegate responsibilities, manage your time and monitor performance to achieve organisational goals more efficiently.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: ILM Level 5 Equivalent
Course Type: Leadership & Management Training
Achieve Better Results
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Understanding Organisational Culture & Ethics
Examine your organisation’s culture and ethics, see how they influence leadership and structure, and use practical approaches to support better organisational performance.
Duration: 2 Days
Delivery: Classroom / Live on line
Level: ILM Level 5 Equivalent
Course Type: Leadership & Management Training
Organisational Culture
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Senior Leadership & Management Qualifications
Senior Managers
Progress your management career with our ILM Level 5 Certificate in Leadership & Management. Designed for practising managers and those preparing for senior responsibilities, this recognised qualification provides practical knowledge to support effective leadership and organisational performance.
Throughout the programme, you'll examine leadership approaches, management responsibilities and the challenges faced by senior managers. You'll also consider how to motivate employees, manage performance and respond to changing business demands.
By applying this knowledge, you can approach complex management responsibilities with greater confidence. Furthermore, achieving a recognised ILM qualification can demonstrate your professional commitment and support progression into more senior leadership roles.

ILM Level 5 Certificate in Leadership & Management
Refine your leadership style, motivate and empower your team, manage performance effectively and apply practical techniques to achieve organisational goals.
Duration: 6 Days
Delivery: Classroom / Live on line
Level: ILM Level 5
Course Type: L&M Qualification
Leadership Further
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CALL 01284 763040 TO BOOK YOUR PLACE

